Monday, March 31, 2008

It's over!

Finally, that ordeal is over.

The police called me back this morning and said I was absolutely right to tell that "Detective" I would not give him the car. They said no detective would have called me and threatened me that way and they advised I not turn that car over to anybody until I got confirmation from Big Red.

They said if I was called or threatened again or if someone came to my house to call them back and they would come help.

I then went back to trying to contact the dealership. I wanted them to come get the car off of my property immediately. I called the cell number I was given on Sunday again and still got no answer. I left another message saying someone needs to call me and come pick up this car. I also told them I thought they had a horrible way of conducting business. I didn't appreciate them having some bogus detective call me and threaten me.

Then I called the main line and got the receptionist. I told her I needed to talk to someone in charge so I could get some answers. She said none of the managers arrive until 9:00. So I explained my situation to her. She seemed a bit shocked at everything that had gone on. I told her I appreciated her help and that I understood that she had nothing to do with the situation but that I would really like for her to make sure the right person gets my message. The main point of the message being - come get this car and I don't want to have anything more to do with you.

Big Red called back about 45 minutes later and hung up on me when I answered. They called back again a few minutes later and it was Derek Sills, the car salesman. He wanted to work something out. I told him the car is at my house come get it. He said he was sending the "Detective". I said he is welcome to it as long as you say I can release it to him.

I went ahead and told him how I felt about the situation. I told him what the "Detective" had said when he talked to me and how rude he was. I told them I had called the police and they said they were really walking the the line on keeping it legal. It is illegal to impersonate a police officer but it is not illegal to claim you are a detective. Saying you are a detective with a badge that works for the state is pushing it.

He told me that they didn't tell the detective to say those things and that he would check up on that. I said he is representing your business so it doesn't matter if he was told to say those things or not the fact that he did reflects badly on you. Threatening people who have done nothing wrong is no way to conduct business. I have been honest in my dealings with you from the beginning and you have continually lied to me. Why didn't you just call and say we need the car returned?

He said they couldn't get in touch with me (I guess they never thought to try one of the 5 numbers or email we gave them) so it is standard procedure to get their detective on it. I said I have been calling and sending email and not getting a return call. How can you say you can't get in touch with me? So he said we were playing phone tag. All they had to do was leave a message saying they needed to come get the car and that they couldn't get the deal worked out.

I told him that on Friday I was left a message saying the paperwork had been turned in so I was lied to again. I told him I had already called the police and reported them and that I would report it to the better business bureau as well as every Internet rating site I could find. I plan to write to the newspaper and tell everyone I know what they did so no one else will be treated that way.

So he started saying now you don't need to go and do that we can work this all out. It doesn't need to be like that. Just come on in and we can get you into a different car. We got some nice vans that just came in. We still have your trade you don't want to have to bring it somewhere else and start all over.

Are you seriously still trying to sell me a car?! I think the dealership is being run my demented monkeys. I said I don't think so. I am done with you.

I went to the car max site and they have the same car for less and will give me cash for my trade. Their salespeople don't work on commission so they just sell you the car you want when you want it. No pressure. The person called me back within 5 minutes and was very polite and helpful. They can have the car we want shipped to the OKC store or they can call us when the OKC store gets one.

So when we get our tax return we will replace the car and get a much better deal.

I am so happy to be done with this. I had to deal with the people at Big Red for 3 weeks and wanted to strangle them. I would not have been happy locked into a long term contract with them.

Another point, when I was arguing with Derrick over the legitimacy of their hired "detective" he kept insisting that he does work for the state so he was not misrepresenting himself. I think he is confused between someone who is licensed by the state (Which he may be. I am guessing a state licensed private investigator.) and someone who works for the state. I am licensed to drive in the state of Oklahoma that does not mean that I work as a driver for the state. Why would the state hire someone to work recovering cars for a privately owned car dealership? Come on people use your brains a little.

Also as I suspected they took in our trade solely to try to force us into doing business with them. Not cool.

Our tow truck driver buddy is interested in buying the car. He will go pick it up no problem. Then if he wants to buy it it's super easy to arrange. So the cost of towing is not an issue and not a deterrent to taking our business else where.

Did I mention the car was filthy, totally out of gas, and had 600 miles on it after we drove it around for free for 3 weeks. Yeah, they are a pain in the ass but I am OK with that deal. I am not really any worse off than I was 3 weeks ago other than being very annoyed and upset for a few days. They however, now have a car that was brand new that they thought they were gonna get over 15,000 for sitting on their lot looking a mess with 600 miles on it and they got no money for it. They will probably take a loss on the vehicle because they shouldn't be able to pass it off as new. Just in case they try the VIN # is KNAFG525077087179

So if you buy a car in the next few months with that VIN I can tell you it is not new it is used. Get a discount!

I really hope they do not plan to try to get us to pay for the car to be cleaned or anything else. We were told the car belonged to us and we drove it and used it because it was supposed to be ours. We have kids, things get a bit messy.

Sunday, March 30, 2008

Oh Wait, It Gets Better.

 

You are not gonna believe this.

 

I called the 250-1991 number from the email this morning and it says "The subscriber you have dialed is not in service. Message number OK 0156."

That is about as helpful as I have come to expect them to be. I called the 808 6241 number which is the only one I have found with a voice mail service and I left another message. I told them I needed someone to call me back that I need to know what is going on and that if they don't intend to work out a contract with me they need to send someone from the dealership to pick up the car.

 

I got a message on my answering machine from a "Detective" Duke (wonder if he is related to David?) it just said to call him back. That seemed weird to me so we looked up his number on the Internet. He is listed on a web page called Fugitive Recovery Network out of Oklhpma City. I figure if the guy can't spell the city and state he lives in he is probably not too much of a threat. Um, last I checked I am not a fugitive and I was intrigued so I called him back. 

 

He said he had been hired by Big Red to recover the car I refused to return. He wanted to know why I thought I didn't have to return the car that belonged to them. Big Red has not told me to return the car. The last communication I had from them on Friday said that they had turned in the paperwork. I have left messages and sent emails and no one has called me back to explain what the next step is. They keep saying they are working on it and that they will get back to us. I really think the entire dealership has gone completely out of their minds. They are so out of touch with reality they don't know what is the truth anymore.

So this Gary person says that is not true. That the dealership has told me that they need the car back and that they can't help me. He wants to come to my house and pick up the car. I have no intention of giving some creepy stranger my address so he can come over while I am at home alone with my children. I have no intention of putting the keys in the car and leaving it in our driveway for anyone who happens by to steal it. I am not turning the car over to him I don't know who he is. If the dealership wants the car they need to send someone from the dealership to pick it up so I know it has been released to the right people.

Well, he didn't like that answer. He wanted to come get the car and asked if I would be home. I told him I am going to work soon. So he said fine I will come to your work and pick it up. I told him I work at a state facility and we have security gates, they won't let you in. He said he works for the state too and he would show his badge. It doesn't matter they won't let you in unless you have a badge showing you work there or a badge showing you are a state trooper. The police department has no jurisdiction there because it is state property.

So then he said he would go to my husbands work. I told him to forget it he doesn't have the car and he won't turn over the car key to someone he doesn't know.

I again said I would turn over the car to the dealership. I want to protect myself and make sure the car goes to the right people. He said well I can see why they hired me you have a really bad attitude. He then threatened me by saying they would take me to court and that it was against the law to keep a car that they had asked be returned.

 

I would say that is the point that it got really ugly. He has implied that I am a liar, he has threatened me and stated that I am doing something criminal. I told him all of that was not true. I have not done anything wrong. I am saying I will return the car if the dealership calls me and says they want it back and send someone from the dealership to pick it up. I then said I would call the police department and let them work it out. He really didn't like that idea. No, no, no you don't need to call the police. They won't do anything. This is a civil matter not a criminal matter so they won't get involved. This was a big red flag for me. Why would he have a problem with me contacting the police for advice? If they are doing everything right and I am doing everything wrong as he claims it seems like he would want the police involved.

I told him again I had no intention of turning the car over to him but I would be happy to talk with someone at the dealership. I got him to give me a cell phone number for someone named Robert January who is the finance manager. I guess this is the person who contacted him but I have never heard of this person. Gary assured me that when I talked with Robert he would tell me to turn the car over to him. I said thank you and hung up.

I called the number and, here's a shocker, no one answered. I left a message. I told them someone needs to call me ASAP. If they want the car someone from the dealership needs to come pick it up.

Then I called the police department. I never knew the police department actually closes on Sunday. You can call 911 but the non emergency number is not answered on Sunday. I don't really feel this is a 911 kind of thing so I left a message with Beverly in investigations and asked her to please call me back. I really hope she can offer some advice in this matter tomorrow morning.

Wow, I can't believe what a mess they are causing. 

All they had to do was be honest and say we can't help you bring the car back. They seem to have an aversion to telling the truth though.

They also still have possession of my trade in.

I guess I will just have to wait and see what happens in the morning when everything is open again.

Hopefully I won't go to prison for my evil genius criminal ways. I guess if I was gonna get in trouble for "stealing" a vehicle I should have gone for something more expensive and made a break for the border.

Saturday, March 29, 2008

Yep, they still suck.

Update

I didn't hear anything from the dealership Wednesday. Thursday after I left home for the day someone named Derrick Fields ? called and left a message to call them back. Derrick is the one that Jeff talked to on Monday and he said he would check with his boss and call us back. Then someone named Jerry/Larry Pile/Powers ? (can't understand what he says) called and also left a message saying he had a couple of ways to get this all worked out but he needed us to call him back.

Yeah, did I mention that I had been waiting to hear from them since Monday? Now they act like I am the one not calling them back.

So Friday morning I called the number this Jerry/Larry guy left and tell them who I am and that I am returning a call but I am not sure who I need to talk to. They ask who my finance person was, that name I do know, Edwin Marx. Well, he is too busy to talk, of course, so they have me leave a number so they can call back. I carefully spelled out my name and gave them my cell number because I have a better chance of catching that. Then I went off to haul a large amount of fire wood to my Moms. Of course the cell rang when I left it in the car. The message said:

Friday 1:41

Uh, this is uh, Kenny over at Big Red returning your call. I turned everything in yesterday at about 12:30. You may want to check with your bank to see how long it takes to bill to your account. It should show some kind of reading on your account as pending. Thanks for your help.

What is he talking about? I have no idea. This makes it sound like they went ahead and put the paperwork through and they are gonna bill my bank account for the payment. So Friday after I got home from work I called every number I had for Big Red. One had a voice mail service and I left a message. I said I need to talk with someone. I keep getting different answers from different people and I need to know what is going on.

Saturday I still had no call back so I went to the web site and sent an email. I told them I needed to talk to someone about the car I had bought and that I wanted a copy of their privacy policy.

This is the response I got from the email:

Hi Jennifer,

Thank you for your inquiry with Big Red Sports/Imports. For over 33 years Big Red Sports/Imports has taken great pride to treat our customers with respect and appreciation. Our Internet Team was created to provide you with the "no hassle" experience you deserve. We take great pride in offering first class pre-owned vehicles and offering some of America's finest new vehicle products.

Once again please accept my sincere thanks for shopping with Big Red Sports/Imports. We look forward to working for you. One of the members of our Internet Team will attempt to reach you by phone and email as soon as possible. If you are in a hurry please call us immediately at 405-364-4400.

To be pre-approved for a loan with good or bad credit click here

If for any reason your expectations or concerns are not being addressed in the proper way, please call my boss, Tom Drommond, immediately. His cell phone number is 405-250-1991. I hope you never need to call him, but I'm committed to you having the best online buying experience, regardless.
D'Shawn Coddington

Big Red Sports/Imports418 N. Interstate Dr.Norman, OK 73072

So we are still driving the car. I will try calling the number from the email in the morning. If they ever do call me back I plan to tell them they can come pick it up when ever they are ready. Even if they get the deal that I want worked out I have no interest in doing business with them. They have no concept of customer service skills or how to run a business. They are so disorganized and dishonest I would constantly worry about what stupid thing they would try next.

They have at least 5 different contact numbers for us plus my email and they still can't seem to get in contact with us. Crazy.

They are welcome to the car. The car that we have now been driving for free for 2 1/2 weeks, that has been keyed down the right side, that is filthy inside and out, that the birds have pooped all over. That now has 550 miles on it, that I used to haul dirty firewood, that sister peed in and spilled her milk cup in. That I may or may not have run over a opossum in (hopefully that will take care of THIS problem).

I wish them luck in selling it for the price we had agreed upon to someone else. It ain't a new car anymore.

Here are the giant mounds of fire wood I hauled in the back of the car. I also hauled a bunch of junk from our garage. It is a bit funky back there now.

0327081310

0327081305

Tuesday, March 25, 2008

News Flash! Car Dealerships are shady.

At Big Red you can have a job, 199 dollars and a ticket to hasbeen town if your name is Rhett Bomar.


What!? I'm working here.



Warning! Do not go to Big Red Sports and Imports, at 418 N Interstate Drive Norman, Oklahoma, for service or sales. They will leave you disappointed in both departments. They get the worst kind of bad review from me. Two thumbs down, a big fat F and a PTTTTHHHH!

Pull up a chair and let me tell you a little tale.

I stopped in to the Big Red dealership on March 12th to LOOK at options for a used car.

My other car was in the shop at Big Red because they had put in a new engine improperly and now had to install another new engine. I had no transportation because they did not give us a loaner car even though they caused the damage to my car.

I had done my research and knew I wanted a Kia Rondo. That is the only reason I even went to Big Red. I figured they were my best bet for finding a used Rondo because they are the local Kia dealership.

The salesman was very friendly and helpful. They didn't have any used Rondos with the 3rd row seat, a necessity for my 3 kids and 2 car seats to fit. They did have a few new 2007 Rondos with the 3rd row. I didn't want a new car. I have never bought a new car because they depreciate so much. He convinced us to just take a test drive.

I had no intention of buying a car that day. I told them I wanted my payments under 300 a month (I didn't think I would be approved for more then that)and that I was waiting for my tax return so I could use that for a down payment. I did not have any money that day.

They convinced me that it was not a problem. I didn't need a down payment. I could walk out of there with a brand new car for 380 a month and just keep my tax return for other things. A new car not a used one. Used Rondos are hard to find especially with the 3rd row because they have only been made for a few years.

I had a trade in that I had purchased from Big Red probably 6 or 7 years earlier. It is a Kia Sephia that has a cracked front axle. It starts and drives but I was afraid to drive it because it is difficult to turn and makes a horrible noise. I told them all of this and they said it didn't matter. They would give me 1,000 for it. That with the factory rebates and the owner loyalty rebate put the cost of the car at 15,339.50. Less than many used cars. It seemed too good to be true.

I kept asking if they were really sure. I didn't want to take it home and show the kids and move the blasted car seats into it just to have them change their minds and want the car back. I know that they have done this many times to others in the past. They kept assuring me they would not BS me, it was a done deal. No problems.

I signed paperwork and everything went fine. Edwin Marx is their finance person. I got a weird vibe from him. He doesn't make eye contact and he is not very personable. He tried to bamboozle me into getting the extended warranty contract. Why do you need an extended warranty on a car that comes with a 10 year 100,000 mile factory warranty? He just slipped it in with all the other paperwork and said either sign here or here. He did not say it was optional. He also tells you it only costs you such and such per day instead of giving you the quote for the month. Do not get the extended warranty. It is not worth the cost.

So I went home in a new car. The kids were thrilled. We were able to fit the whole family in all at once and go places all together. We got insurance for it, a little over 100 a month.

Eight days later on the 20th they called my husband and told him they forgot to have me sign something and I needed to come back in. They also said they needed us to get our trade in to them because they had someone who wanted to buy it. We had it towed in that night.

On the 21st I went in with my Mom to drop off the other car that they had failed to repair again for the 3rd time and to sign this forgotten paperwork. Edwin Marx made us wait a very long time. He kept walking past us and saying I'll be right back. I was thinking you called me to sign something why can't we just get this over with. I have to go to work soon. So I was just about to get up and leave when he finally called me in to his office. He said we can't make this deal work. We need you to give us a 3,000 down payment today to keep the car. WHAT?! Are you kidding me?

What a bunch of liars. They lied when they called and said they needed me to sign more papers. They lied when they said it was a done deal and no problem. They lied when they said they would not BS me. They lied to get the trade towed in so they could have an additional bargaining chip. They pulled a bait and switch. Sure you can have this car at this price with no down payment. Take it home for a week then we will tell you we need more money and you will just give it to us because it is too hard to back out of the deal now. Your trade in is already here. You already bought insurance. You don't want to have to move those car seats again and tell your kids the new car went bye bye. Plus we have your other car in the shop again because we can’t seem to figure out how to fix it and we won’t give you a loaner so you are stuck. You have to get to work so just give us the money. Yeah, right. I am not that desperate.

There were a few things they didn’t bargain for. One, I would rather walk away without the car than deal with unscrupulous, smarmy, unethical, business practices. Two, I did not have the new car with me because I drove the broken car over to get repaired and Three, my Mom was with me to give me a ride home. My Mom is the nicest person you ever want to meet but don't mess with her family. She was quite awesome at putting them in their place.

They thought they would be able to bully me because they asked for me to come, not my husband. They thought I would be alone and they thought the car would be there so they could take it from me while I was in the office. It didn’t work out exactly like they planned.

My Mom proceeded to give them a piece of her mind and told them she wanted to talk to the owner. They sent in the general manager. He told us he could put us in a different car if we didn’t have the 3,000. I don’t want a different car. This is the car we all fit in we can’t put everyone in a little car. He then told me the bank they are using to finance the car doesn’t finance Kias so we would have to pick out something else or give them the 3,000 extra. Why would a Kia dealership work with a bank that doesn’t finance Kias? That makes no sense.

They also said I didn’t tell them the trade in had problems. So not true. I told the salesman what was wrong with it and he said it was no problem. I told them that they had reported it as a 1999 when it was actually a 2000 and that they said it had 150,000 miles on it when it really had 74,000. They dropped that argument.

I told them to forget it and I would go to another dealership. He then told me no other dealership would be able to help us. I’ll take my chances. They gave me back the keys to my trade in. Not that I can drive it away.

The dealership was full of potential customers at the time that all this happened and they looked a bit worried. Maybe a few of them will be worried enough to walk away and not make the mistake we did. We went outside and the car salesman followed us out. He said he had talked to the owner and was trying to work something out. He felt bad because he had told us it was a done deal and then the finance department backed out. The general manager joined him. He wanted us to come back inside so he could work something out. I said we are done. I have to go to work. I need to go check on the kids. I don’t have time for this.

He said he would go inside and work out a new deal, get it printed out, and call us back. So I went to work in the new car. My feeling is that if they made the mistake and offered a deal they couldn’t make work then that is their problem. They should deduct that 3,000 from the profit they will make on the sale of the car. It wasn’t my mistake so I shouldn’t have to cover it for them. The car is not new anymore. We have been driving it for almost 2 weeks now. It has almost 500 miles on it now. They won’t be able to get as much money by selling it to someone else now anyway. Plus someone put a lovely scratch down the right side the first day we drove it.

We didn’t hear from them on Friday. Saturday someone from the dealership left a message on my machine after I had gone to work and they were closed when I got home. Sunday they were closed. On Monday my Mom got a message on her cell phone from the general manager, he said they got it all worked out and please come back in. My husband called the dealership and they said they were calling to see about getting the car back. He told them that the general manager had said it was all worked out. He said he would ask his boss and call back. Tuesday - still haven’t heard back from them. We are still driving the car and are happy to continue to drive it for free as long as this drags out. The dealership seems to be quite disorganized. The different departments don’t know what is going on so every time we talk to them we get a different answer from a different person.

Also, I have a problem with them discussing my contract and my finances with anyone who happens to come in or call up and ask them about it. When I went in with my Mom the General Manager kept asking her if she had the money to give them. That is not his place to ask. If anyone should be asking for a loan it should be me. It is my decision not his. I don't want my Mom to give them money and I resent him putting it upon himself to ask her that. That is not his business.

They should not be discussing my financial arrangments with outside parties. They have had several conversations with my Mom and Step Dad about financing the vehicle. I am the one who has a contract, I am the one who purchased the car. If they need to discuss finances they should be talking to me. I couldn't walk into a bank or a mortgage company and discuss someone elses business. I would need to have written permission from the individual to talk with their bank/mortgage company. It should not be any different with a car dealership.

It is no way to run a business and from other comments we have heard we certainly are not the only ones to have these problems. You can see some examples here:

http://www.dealerrater.com/dealer/Big-Red-Sports-Imports-review-1751/

http://www.edmunds.com/dealerships/Oklahoma/Norman/BigRedSportsandImports/index.html

Not a single positive review.

This reminds me a bit of my time spent as a juror at the OKC federal courthouse. I heard a case similar to this. A lady bought a Kia and they told her it was a done deal, don't worry about a thing honey. Then they realized they weren't going to make as much profit on the car as they thought so they called her in to pick up some paperwork.

When she showed up the men from the dealership tried to physically force her out of the car. She panicked and drove off but she and one of the men were injured. They charged her with a felony count of larceny of a motor vehicle and assault with a dangerous weapon (The Car). They had her arrested and she lost her job. They also employed an off duty police officer as after hours security on the lot. He contacted the lady (while off duty) as a form of intimidation.

She sued the dealership for wrongful repossession and assault and battery and won. Her criminal record was expunged and she won a large amount of money. She got a new job and I am sure she can afford a much more expensive car now.

I don't understand why car dealerships are so crooked or how they get away with it most of the time.

You can read about some of this dealerships other problems and illegal activities here:

http://sports.espn.go.com/ncf/news/story?id=2537332

Yes, I know the owners have changed several times in the last few years but many of the employees are the same and the unethical practices are the same.

I have to add that their commercials are really stupid too.

I still like the car, just wish it had come from an honest source.


Sunday, March 23, 2008

Spring break adventures and Hoppy Easter

Spring break usually means just hanging around the house for us. We try to go to the park and keep the kids busy but it is usually not too exciting. This year it was a little different. We had a car we all fit in to go adventuring in. We went to the Children's museum in Seminole, the OKC Zoo, and Bricktown. Everyone had lots of fun. Here are the week's pictures. Sorry, there are a lot.


Cam plays moon sand in his new hat.

Cam craft time.

Cam and Kay playing with flash cards.

Kay plays the super baby game.

Fly Kay Fly!

Looks like fun.

Kay's new hat.

Kay and her spinning pom-pon.

Kay shares her oatmeal with her duck friends.

Just stick your head in the bowl.

Children's Museum trip.

Kay amazed by the bubble wall.

Watching the bubble wall.

Dad and Cam inside the bubble.

Dad and Kay inside the bubble.

Taylor and Maddison inside the bubble.

Maddison craft time.

Cam craft time.

Look at this giant doll house.

On top of the fire truck.

Driving the fire truck.

Off to shop.

Kay helps out in the building zone.

Taylor gets in trouble with the "Teacher".

Cam teaches a class.

Kay examines some teeth.

Dad performs some dental work on Taylor.

Lunch time.

The girls eating lunch.

Cam and Taylor in the big toy.

Kay making new friends.

Kay sharing a book.

The gang. Notice Kay is screaming. I can never get a good group shot.

Another attempt. Kay is screaming again.

Maddison, Cam and Taylor. Kay ran away.

Taylor and Cam with their new friend. He's a bit skinny but he sure can ride.

Cam and Kay dig for dinosaur bones.

Cam the paleontologist.

Co-pilot Cam.


Cam in the pilot seat.


Kay helps out.

Silly Cam.



Cam enjoying the children's museum.


Cousin Maddison enjoying the children's museum.


Kay enjoying the children's museum.


Dad tickling Taylor at the children's museum.

Watching the puppet show.


Performing in the puppet show.


Cam rides the airplane.


The gang in a old jalopy.

Bricktown was fun. We took the boat tour.

Gargoyle and the Sooner Ferry boat from the bridge.


Our tour guide/ boat driver.

Close up Cam on the boat.


Taylor on the boat.


Upside down Kay on the boat.

Kay close up.

Stumpy's. Sonic world headquarters.

Kay liked the boat.


The land run statues.


This is fun.

Kay liked the butterflies in the mosaic.


Jackson company and Hooters building.

That's right I took the family to Hooter's for dinner. It is actually a family resturant. They even have kid's menus and crayons. We weren't even the only family in there. The little kids got balloons and Taylor just enjoyed the atmosphere.

The girls were very nice. We met Carrie, Elechia and Amber. The watress for our table was, well, her name tag said S.H.I.T. but her real name was Andrea. So if you are ever in the Bricktown area just stop on into the OKC Hooter's and tell them Hi.


Outside Hooters

Outside Hooters.

Checking out the menu at Hooters.


Cam loves Hooters.


Kay dipping her fries into her ketchup picture. Andrea drew a smiley face with the ketchup and Kay thought it was fun.



Andrea, Kay, Taylor, Cam. The food was yummy.

Zoo, Zoo, at the Zoo!

Watching the ducks and two fisted snacking.


Maddison and Danielle getting ready to start our adventure at the zoo.


Kay and Jackson playing peek-a-boo at the zoo.


Kay tick ticking (tickling) Jackson at the zoo.


Kay and Jackson go for a ride at the zoo.


Kay and Cam and a butterfly.

Cam and a hippo.


Cam and a turtle.


Cam, Tabitha, Jackson, Kay and a gorilla.


Kay shades.

Kay shades.

Look what the Easter beagle, er bunny left for us.


That's a big duck.


The gang decorating eggs.

Cam decorating eggs.

Look at all the eggs we decorated.


Hunting eggs in the flowers.


Hey, I found one.

While Cam is smiling for the camera he won't notice me borrowing one of his eggs right?


It's blue!

Kay's not sure she likes the taste of Easter eggs.


Kay sleeping after the egg hunt.

It was a busy week but so much fun. I think the kids will remember this for a long time.